STATUTORY DATA PROTECTION & PRIVACY STATEMENT
Purpose: Satisfies the mandatory disclosure requirements of the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
1. Data Controller Identification
Elder Companion Services (a trading style of Crepee Vault Limited) acts as the Data Controller for all personal information gathered via www.elderlycompanionservices.co.uk
2. Lawful Basis for Processing Data
We collect and process personal data (including names, addresses, contact details, and emergency contacts) under the following lawful bases:
- Contractual Necessity: To schedule, manage, and execute companionship bookings.
- Legitimate Interests: To safely coordinate domestic support and maintain communication with authorised family members.
- Legal Obligation: To fulfill standard corporate accounting, tax, and safeguarding reporting requirements.
3. Data Retention and Security Protocols
- Security Measures: All client data is encrypted and stored securely within restricted-access digital systems.
- No Marketing Shares: We never trade, rent, or sell consumer data to third-party marketing networks.
- Retention Erasure: Personal details are kept only as long as necessary to fulfill service agreements or statutory financial recording mandates. Under UK GDPR, consumers retain the right to request access to, rectification of, or permanent erasure of their personal records by contacting hello@elderlycompanionservices.co.uk.
